Privacy Policy
A legal disclaimer
The information provided on the Southern Grace MedSpa website is for general informational purposes only and is not intended to constitute medical advice, diagnosis, or treatment. All content relates to aesthetic and wellness services commonly offered by medical spas and is provided for educational and informational purposes.
Nothing on this website should be interpreted as creating a medical provider–patient relationship between Southern Grace MedSpa or Live Young IV and any website visitor. A medical provider–patient relationship is established only after an in-person consultation, completion of required intake documentation, and acceptance into care by a licensed provider.
Transmission or receipt of information through this website does not constitute or establish a medical or physician-patient relationship.
Privacy Policy - the basics
Effective Date: 12/29
Southern Grace MedSpa (“we,” “our,” or “us”) is committed to protecting the privacy and security of visitors to our website and individuals who interact with us online. This Privacy Policy describes how we collect, use, disclose, store, and protect information obtained through our website and related digital platforms.
This Privacy Policy applies solely to information collected through this website and does not replace or supersede our Notice of Privacy Practices (NPP), which governs the handling of protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Information We May Collect
Information We Collect
We may collect the following categories of information when you visit or interact with our website:
1. Personal Information You Voluntarily Provide May Include:
Name, Email address, Phone number, Mailing address, Appointment requests or inquiry details. Any information submitted through contact forms, booking requests, or newsletter sign-ups. You are not required to provide personal information to browse our website; however, certain features may not be available without it.
2. Automatically Collected Information
When you access our website, we may automatically collect certain non-identifying information, including: IP address, Browser type and version, Device information
Pages visited and time spent on the site, Referring URLs. This information is used for website functionality, analytics, security, and performance optimization.
How We Use Information
Information collected through our website may be used to:
Respond to inquiries or appointment requests. Communicate with you regarding services, scheduling, or updates. Improve website functionality and user experience.
Maintain website security and prevent fraud or misuse. Comply with legal, regulatory, or contractual obligations.
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We do not sell, rent, or trade personal information to third parties for marketing purposes.
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Medical Information Disclaimer
Our website is not intended for the transmission of protected health information (PHI). Any medical information voluntarily submitted online is provided at your own risk. A provider-patient relationship is established only after completion of our official intake process and appropriate medical evaluation in office.
Medical information collected during treatment is governed by our Notice of Privacy Practices and applicable HIPAA regulations, not this website Privacy Policy.
Cookies & Tracking Technologies
Our website may use cookies, pixels, or similar technologies to:
Enable core website functionality, Analyze traffic and usage trends, Improve content and performance. You may disable cookies through your browser settings; however, doing so may limit certain website features.
Third-Party Services
We may use third-party platforms or service providers (such as website hosting, analytics tools, scheduling software, or email services) to support website operations. These third parties may have access to limited information solely to perform services on our behalf and are contractually obligated to protect that information.
Southern Grace MedSpa is not responsible for the privacy practices or content of third-party websites linked from our site.
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Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information collected through our website. While we take data protection seriously, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
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By using this website, you acknowledge and accept this risk.
Retention of Information
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We retain personal information collected through the website only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our policies.
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Your Rights & Choices
Depending on applicable law, you may have the right to:
Request access to personal information you have provided. Request correction of inaccurate information. Request deletion of certain information, subject to legal or operational requirements. Requests must be submitted in writing and may require identity verification.
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Children’s Privacy
This website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If we become aware that such information has been collected, we will take appropriate steps to delete it.
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Texas Residents & Legal Compliance
Southern Grace MedSpa operates in the State of Texas and complies with applicable Texas and federal privacy laws. We do not knowingly collect information from individuals in jurisdictions where our services or data practices would violate applicable regulations.
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Technology & Platform Disclaimer
Telemedicine services may be delivered using third-party technology platforms that are designed to support secure communications. While reasonable safeguards are implemented, Southern Grace MedSpa does not guarantee the absolute security or uninterrupted performance of telemedicine technologies.
By participating in telemedicine services, you acknowledge:
Potential risks of technical failure, interruption, or unauthorized access despite safeguards. That telemedicine platforms may be subject to limitations beyond our control. That electronic communications may not be equivalent to in-person evaluations in all circumstances.
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Telemedicine is not appropriate for emergency situations. If a medical emergency arises, patients must seek immediate in-person or emergency care.
Southern Grace MedSpa reserves the right to require in-person evaluation when clinically appropriate.
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Policy Updates
Southern Grace MedSpa reserves the right to modify or update this Privacy Policy at any time without prior notice. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.
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Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Southern Grace MedSpa at the address and phone numbers below along with our email address.